Last Updated: March 20, 2026

1. Introduction

Welcome to Crooked Creek Honey Farm ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our websites (crookedcreekhoneyfarm.com and store.crookedcreekhoneyfarm.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this policy as the "Services").

This policy explains what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us as well as information that is automatically collected when you use our Services.

Information You Provide to Us

• Personal and Contact Information: We collect your name, email address, postal address, and phone number when you place an order, create an account, or subscribe to our newsletter.
• Payment Information: When you make a purchase, we collect information necessary to process your payment, such as your credit card number and billing address. This information is processed by our third-party payment processors, and we do not store your full payment card details.
• Communications: We collect information you provide when you contact us for customer support or communicate with us in any other way.

Information Automatically Collected

• Log and Usage Data: We automatically collect log and usage data when you access and use our Services. This information can include your IP address, browser type, device characteristics, operating system, referring URLs, and information about how and when you use our Services.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

3. How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below:

• To Fulfill and Manage Your Orders: We use your information to process your payments, ship your orders, and manage your account.
• To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To Deliver Marketing and Promotional Communications: We may use your information for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
• To Respond to User Inquiries/Offer Support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• For Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Services, products, marketing, and your experience.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Third-Party Service Providers: We may share your data with third-party vendors, service providers, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, shipping and delivery, and email marketing. They will only have access to your information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, rent, or trade your personal information with any third parties for their promotional purposes.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

8. What Are Your Privacy Rights?

You have certain rights regarding the personal information we hold about you. You may, at any time, review or change the information in your account or terminate your account by logging into your account settings. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Opting out of email marketing:

You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account or to respond to service requests.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us by: