Last Updated: March 20, 2026

Introduction

Crooked Creek Honey Farm ("we", "us", "our") is committed to protecting your privacy. This policy outlines the types of personal information we collect when you use our websites, crookedcreekhoneyfarm.com and our online store at store.crookedcreekhoneyfarm.com (collectively, the "Websites"). It also explains why we collect this information, how we use it, and the steps we take to protect it.

By using our Websites, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information in a few different ways to provide and improve our services to you.

1. Information You Provide to Us Directly

• Contact Information: When you subscribe to our newsletter ("Stay in the Loop") or contact us through a form, we collect personal information such as your name and email address.
• Order and Billing Information: When you make a purchase from our online store, we collect information necessary to process your order. This includes your name, shipping address, billing address, email address, and phone number.
• Payment Information: Your payment card details are collected and processed by our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
• Account Information: If you create an account on our store website, we collect information such as your name, email address, password, and order history to make your future shopping experiences more convenient.
• Communications: We may keep a record of any correspondence if you contact us with questions or for customer support.

2. Information We Collect Automatically

• Usage Data: We automatically collect information about how you interact with our Websites. This may include your IP address, browser type, device information, operating system, pages you viewed, and the dates/times of your visits.
• Cookies and Similar Technologies: We use cookies to help our Websites function correctly, analyze performance, and enhance your user experience. For example, cookies help keep items in your shopping cart between visits. For more detailed information, please review our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To Fulfill Your Orders: To process transactions, manage your orders, ship products to you, and handle returns.
• To Provide Customer Support: To respond to your questions, comments, and requests.
• To Communicate With You: To send you order confirmations, shipping updates, and other transactional emails. If you opt-in, we will also send you marketing communications, such as our newsletter with updates, new products, and special offers.
• To Improve Our Services: To understand how our customers use our Websites, which helps us improve our site design, product offerings, and overall customer experience.
• For Security and Legal Compliance: To protect our Websites from fraud and abuse, and to comply with applicable legal requirements, such as tax and financial regulations.

How We Share Your Information

We do not sell your personal information to third parties. We only share your information with trusted partners who help us operate our business, as described below:

• Payment Processors: We share transaction information with third-party payment gateways to process your payments securely.
• Shipping Carriers: We provide your name and shipping address to shipping companies (like USPS or UPS) to deliver your orders.
• Service Providers: We may share information with third parties that provide services on our behalf, such as website hosting, data analysis, and email marketing. These providers are only given the information necessary to perform their specific services and are required to protect your data.
• Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).

Data Security

We are committed to protecting your information. We implement a variety of security measures, including SSL (Secure Sockets Layer) technology, to maintain the safety of your personal information when you place an order or enter your information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

• Access and Update: If you have an account, you can log in to review and update your personal information. You may also contact us directly to request access to or correction of your data.
• Marketing Communications: You can opt-out of receiving our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any newsletter you receive from us.
• Cookies: You can manage your cookie preferences through your browser settings. Please see our Cookie Policy for more details.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this policy or our privacy practices, please contact us:

Phone: (972) 542-4419
E-mail: hello@crookedcreekhoneyfarm.com
Postal Address: 12992 County Road 577, Anna, TX 75409